Refund policy
30-DAY RETURNS
We hope the books and products from the Minden OK Project will inspire you just as much as we enjoyed creating them. If you're not fully satisfied with your purchase, and the item is unused, undamaged, and in its original packaging, you're welcome to return it. Please note: books are considered final sale and are non-returnable.
Return shipping costs are the responsibility of the customer. Please ensure you use appropriate packaging and a reliable shipping method to prevent damage during the return process.
To request a refund, please contact us at contact@mindenokeproject.com and include the following:
-
Your order number
-
The reason for the return
Once we receive your return, please allow 5–7 business days for us to process it. Refunds will be issued to your original payment method. If you paid with cash on delivery, please contact us at contact@mindenokeproject.com so we can assist you further.
RETURNS & EXCHANGES FOR BOOKS
All book purchases are final. If your book arrives damaged, please contact us at contact@mindenokeproject.com within 48 hours of delivery and include:
-
Your order number
-
A brief description of the issue
-
Photos of the damaged book and packaging
If the issue is verified, we’ll send you a free replacement.
EXCHANGE POLICY
If you’d like to exchange any of our apparel items for any reason, please email us at contact@mindenokeproject.com. We’ll do our best to accommodate your request if the product is in stock.
Items must be unused, undamaged, and in their original packaging to be eligible for exchange.
Please note: we are unable to offer exchanges on books, as all book purchases are final. Be sure to review your order carefully before completing your purchase.
QUESTIONS?
If you have any questions about returns or exchanges, don’t hesitate to reach out to us at contact@mindenokeproject.com — we’re happy to help!